Reference

How a07 Handles Your Personal Data

At a07, we collect only the information needed to run your account, process deposits via UPI, Paytm or PhonePe, and keep your sessions secure.

Data collected with your consentEncrypted storage on secure serversYour right to access and deleteIndia-compliant data handlingDirect contact for all privacy queries

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What Data We Collect and Why

a07 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with a07, we collect your name, email address, mobile number, and payment identifiers such as your UPI handle, Paytm wallet ID or PhonePe-linked number. This data is used solely to verify your identity, process transactions, and deliver account-related communications. We do

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not sell or rent your personal data to third parties. Behavioural data — pages visited, games opened, session duration — is collected in aggregate to improve the platform experience. Any data shared with payment processors, including UPI rails and Paytm, is governed by those providers' own
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policies and transferred only as needed to complete a transaction. Access to your data and the services described here depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT

Reach Our Data Protection Team

If you want to view, correct or delete your personal data, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within 72 hours of receipt. Submitting a request does not affect your account standing in any way.

Team online

Email Privacy Desk

Send your data access or deletion request to our dedicated privacy email. Include your registered mobile number so we can locate your account and respond accurately within 72 hours.

Live Chat Support

Open the live chat window inside your account dashboard and select the Privacy query category. An agent will log your request and escalate it to the data team on the same business day.

In-App Request Form

Navigate to Account Settings, then Privacy Centre, to submit a structured data request form. This route creates a timestamped ticket that you can track until resolution directly in your dashboard.

DATA HANDLING PRACTICES

Six Ways We Protect Your Privacy at a07

Protecting your personal data is built into how a07 operates — from the moment you register to every deposit and withdrawal you make.

Encrypted Data Storage

All personal and financial data is stored on servers protected by AES-256 encryption. Payment identifiers linked to UPI, Paytm or PhonePe are tokenised so raw account numbers are never held in plain text within our systems.

Cookie Policy and Control

We use session cookies to keep you logged in and analytical cookies to understand which features are used most. You can manage cookie preferences from the Privacy Centre in your account settings at any time without affecting core functionality.

Account Security Layers

Your account is protected by password hashing, optional two-factor authentication via your registered mobile number, and automatic session expiry after a period of inactivity. Login attempts from unrecognised devices trigger a verification step.

Data Retention Schedule

We hold transactional records for the period required under applicable Indian financial regulations. Account profile data is deleted within 30 days of a confirmed closure request, except where retention is legally required.

Your Access and Correction Rights

You can request a full export of the personal data we hold about you at any time. Corrections to inaccurate details — such as a changed mobile number or updated address — can be submitted through the in-app Privacy Centre or via our support team.

Third-Party Data Sharing Limits

We share your data only with payment processors (UPI, Paytm, PhonePe rails) and identity verification partners necessary to operate your account. Each partner is contractually bound to handle your data in line with this policy.

Your Privacy Policy Questions

The questions below cover the most common concerns about how a07 handles personal data, your rights as an account holder, and how to act on those rights. If your question is not listed, reach out through the privacy contact channels in the section above.

We collect your name, mobile number, email address, and payment identifiers such as your UPI handle or Paytm wallet ID. We also record device metadata and session activity in aggregate form to improve platform performance.

We share data only with payment processors — UPI rails, Paytm, PhonePe — and identity verification partners required to run your account. We do not sell, rent or exchange your personal data with advertisers or unaffiliated companies.

Submit a data export request through Account Settings under Privacy Centre, or email our privacy desk with your registered mobile number. We aim to deliver your data export within 72 hours of verifying your identity.

Yes. Submit a deletion request via the in-app Privacy Centre or live chat. We will remove your profile data within 30 days of confirming the request, except for records we are legally required to retain under Indian financial regulations.

Transactional records are retained for the period mandated by applicable Indian financial law. Personal profile data — name, contact details, payment identifiers — is deleted within 30 days of a confirmed account closure.

We use session cookies for login continuity and analytical cookies to understand feature usage. You can review and adjust cookie preferences at any time inside the Privacy Centre under Account Settings without disrupting your account access.

Contact our privacy desk by email or through the live chat Privacy query category. If you remain unsatisfied after our response, you may escalate to the relevant Indian data protection authority as permitted under applicable local law.

How a07 Handles Your Personal Data

Reach Our Data Protection Team

Email Privacy Desk

Live Chat Support

In-App Request Form

Six Ways We Protect Your Privacy at a07

Encrypted Data Storage

Cookie Policy and Control

Account Security Layers

Data Retention Schedule

Your Access and Correction Rights

Third-Party Data Sharing Limits

Your Privacy Policy Questions

01 What personal data does a07 collect when I open an account?

02 Does a07 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask a07 to delete my personal data?

05 How long does a07 keep my account data after I close my account?

06 Are cookies used on a07, and how do I control them?

07 Who do I contact if I believe my privacy rights have been violated?

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