Reference

Your Agreement With a07 Starts Here

These terms set out the rules that apply when you open an account on a07 and access our lobby — live tables, slots, sportsbook — where local law…

Account EligibilityUsage RulesPayment ConditionsDispute ProcessGoverning Law
a07 Your Agreement With a07 Starts Here
TERMS CONTACT

Reach Us About Your Account Terms

Team online

Live Chat

Our support team is available around the clock via live chat on a07.club. If you have a question about a specific clause or need clarification on how a term applies to your account, start a chat session and a representative will assist you directly.

Email Support

Send a detailed query to our support address listed in your account dashboard. We respond to terms-related emails within 24 hours and will send a written explanation of any clause you need clarified, including how it interacts with your current account status.

Help Centre

Our help centre at a07.club contains a dedicated section where each major term is explained in plain language. Search by topic — account rules, payment conditions, or dispute steps — to find the relevant article without waiting for a support agent.

HOW WE OPERATE

Data Handling, Security and Your Account Rights

We apply specific controls to how your account data is stored, who can access it, and how long we keep it. Here is what that looks like in practice.

Data Storage

Account data you provide at registration — name, contact details, payment identifiers — is stored on encrypted servers. We do not sell or share this data with third parties outside of the verification and payment processing steps required to run your account.

Cookie Policy

We use session and preference cookies to keep you logged in and remember your lobby settings across visits. You can manage cookie preferences from your browser settings at any time, though disabling certain cookies may affect how parts of the site function.

Account Security

Your account is protected by a password you set and, where you enable it, two-factor authentication. We will never ask for your password via chat or email — if you receive such a request it is not from us, and you should report it to support immediately.

Data Retention

We retain account records for the period required by applicable law and our internal compliance obligations. Once that retention period expires, personal data is deleted or anonymised. You can request a summary of what data we hold by contacting support.

Request a Change

If any personal detail on your account is incorrect, contact our support team via live chat or email with the correction. Identity changes require document verification before we update the record, which typically completes within two business days.

Dispute Resolution

If you believe a term has been applied incorrectly to your account, raise the matter via email with your account ID and the relevant transaction or event reference. We will review and respond in writing within five business days with our finding and next steps.

Frequently Asked Questions About These Terms

Below are the questions we hear most often about how these terms work for Indian account holders.

These terms apply to any person who creates an account on a07.club and uses our services in a region where access is permitted under local law. If your local law does not permit access, these terms do not create any entitlement to use the platform.

Yes. We may update these terms at any time and will notify you via a notice on the site or to your registered contact. Continuing to use your account after that notice constitutes your acceptance of the updated terms. The current version is always the one published on this page.

The payment conditions in these terms apply to all deposit and withdrawal methods available in the Indian market, including UPI, Paytm and PhonePe. Each method has processing timelines noted in the relevant section of the help centre.

Contact our support team via live chat or the email address in your account dashboard and request a data summary. We will compile the personal data we hold on your account and send it to your registered contact within a reasonable timeframe.

When you close your account we retain your records for the period required by law and our compliance obligations. After that period we delete or anonymise the data. You can ask support to confirm exactly when deletion is scheduled for your specific account.

Send an email to support with your account ID and the reference number of the transaction or decision you are disputing. Our team will review the case against the applicable clause and respond with a written finding within five business days.

Yes. Access to a07's services depends on what local law permits in your region. Certain clauses — particularly those covering eligibility and account access — are conditional on your jurisdiction. Where local law restricts access, those restrictions take precedence over anything in these terms.